IT Support - Branch Balikpapan

• Requirement

• Install, make changes and repair computer, hardware and software

• Monitor and maintain computer systems and networks.

• Respond to user issues via phone, email and computer chat

• Follow-up with users to ensure issues are resolved

• Escalate issues to the next tier with next level of difficulty

• Train users in the proper use of hardware and software

 

Job Desc

• Install, make changes and repair computer, hardware and software

• Monitor and maintain computer systems and networks.

• Respond to user issues via phone, email and computer chat

• Follow-up with users to ensure issues are resolved

• Escalate issues to the next tier with next level of difficulty

• Train users in the proper use of hardware and software